About Us
A freight forwarder based in Saxony-Anhalt, moving goods by air, ocean and road for businesses and private senders.
WHO WE ARE
Freight forwarding, done properly
A forwarder’s job is unglamorous. Book the space, prepare the paperwork, get the goods on the vehicle, clear them at the far end and deliver them intact. We think doing those things reliably matters more than anything we could say about ourselves here.
We handle shipments into and out of the United States, across Europe and to destinations worldwide. Some customers send a pallet a year. Others send several a week. Both get the same attention, because the consignment that goes wrong is always the one nobody was watching.
HOW WE WORK
One contact, start to finish
Freight goes wrong in the handovers. Between the forwarder and the airline, between the broker and the trucker, between one shift and the next. We keep one person responsible for a shipment from booking to delivery, so there is always somebody who knows where it is without having to look it up.
WHAT WE HOLD OURSELVES TO
Four things we do not bend on
Say what is actually happening
If a shipment is delayed, you hear it from us before you have to ask. An unwelcome update beats silence every time.
Declare goods honestly
We will not under-declare a value or mis-describe goods to reduce duty. It is fraud, and it is the customer who carries the risk.
Invoice in a way you can check
Duty, taxes and our own fees shown as separate lines with the figures they came from, never a single unexplained total.
Advise insurance honestly
Carrier liability is limited by weight and rarely covers what goods are worth. We will tell you when you need cover.
WHERE WE ARE
Two bases, one operation
Our head office and consolidation facility sit in Stendal, within reach of the northern German ports and the Berlin and Hannover air gateways. Our North American operation works out of Toledo, Ohio, close to the Great Lakes corridor and the road network into the Midwest and the East Coast. Having people at both ends of the lane is what lets us handle a shipment start to finish rather than hand it to an agent and hope.
Europe
Dahlener Hauptstrasse 18
39576 Stendal
Sachsen-Anhalt
Germany
United States
3225 Secor Rd
Toledo, Ohio 43606
United States
Want to talk to us about a shipment?
Email the details and we will come back with options and a price.